SMS Messaging Terms & Compliance

Program Description:

Gretna Xpress Pharmacy provides an SMS messaging program that sends appointment confirmations, refill reminders, health service updates, and customer support messages to customers who have opted in through our website at www.gretnapharmacy.health or via our in-store/scheduling forms. Customers must explicitly opt in via a dedicated SMS consent checkbox or paper form.

Cancellation Instructions:

To cancel SMS notifications, text “STOP” to the number that sent you messages. You will receive a confirmation and will no longer receive messages from us. To rejoin, opt in again via our website or by signing a new consent form in-store.

Support Information:

For assistance, reply “HELP” to any message, email [email protected], or call (504) 368-5977 during business hours.

Carrier Liability:

Carriers are not responsible for delayed or undelivered messages.

Message & Data Rates:

Message and data rates may apply based on your mobile plan. Frequency varies with service usage.

Supported Carriers:

Our SMS program is compatible with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional providers.

Use of Our Services

By using our website or services, you agree to these Terms of Service. You must be at least 18 years old (or have parental consent) to use our website or communicate with us through digital or SMS channels. You agree not to misuse our website, systems, or communication channels for any unlawful or unauthorized purpose, including attempts to access data without permission, scraping, or interfering with system integrity.

Pharmacy Services Disclaimer

Gretna Xpress Pharmacy provides pharmaceutical and health-related services in accordance with federal and Louisiana state law. Any medical or prescription information provided through text, email, or the website is intended for patient convenience and does not replace professional medical advice from a licensed healthcare provider. Always consult your doctor or pharmacist regarding your medications or health conditions.

Data Collection & Privacy

We collect and process your information according to our Privacy Policy, available at https://gretnapharmacy.health/privacy-policy. By using our services or opting into SMS updates, you consent to the collection and use of your information as described in that policy.

Intellectual Property

All materials on our website — including text, graphics, logos, and content — are the property of Gretna Xpress Pharmacy or its licensors and are protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without prior written consent.

Limitations of Liability

Gretna Xpress Pharmacy is not liable for any indirect, incidental, or consequential damages arising from your use of our website, SMS program, or pharmacy services. While we strive to provide accurate information and reliable communication, we do not guarantee that all messages or website features will be error-free or uninterrupted.

Third-Party Services

We may use third-party vendors to provide certain functions (such as payment processing or SMS delivery). These vendors are required to comply with applicable privacy and data-security regulations. We are not responsible for the actions of these third parties but make reasonable efforts to ensure your information is handled safely.

Modifications to These Terms

We may update these Terms of Service periodically. The revised version will be posted on our website with the updated effective date. Continued use of our services after such changes constitutes acceptance of the new terms.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Louisiana, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Jefferson Parish, Louisiana.

Contact Information

Gretna Xpress Pharmacy
Phone: (504) 368-5977
Email: [email protected]
Website: https://gretnapharmacy.health
Address: PO Box 661, Gretna, LA 70054
Primary Practice Address: 500 Lafayette St, Gretna, LA

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